Breck 101 Summer School will be running June 2 – 24!
With all that’s happened in the last year and a half, it’s more important than ever to get reacquainted with local attractions and activities so that you can better serve your guests and customers this summer.
What is Breck 101?
The mission of the Breck 101 program is to provide Breckenridge’s guest service workers an opportunity to experience first-hand the offerings they’re trusted to recommend while also learning about support resources available to them as residents. The BTO is responsible for Breckenridge’s destination management and the Welcome Center, so we understand the expectations for frontline workers and want you to be set up for success.
This experiential guest-service training program offers activity outings, fine dining experiences, spa services, lodging tours, and a retail scavenger hunt to Breckenridge’s most guest-facing employees – all at no cost. The program provides these employees the tools to make the right recommendation for the right guest to ensure the highest guest satisfaction and likelihood to return.